Montana Cosmetology Licensure Practice Exam

What must salon professionals do before performing services on a new client?

1. Complete a test run

2. Conduct an initial consultation

3. Provide a discount

4. Gather client testimonials

The correct answer is: Conduct an initial consultation

Before performing services on a new client, conducting an initial consultation is essential for several reasons. This meeting allows the salon professional to understand the client's needs, preferences, and expectations. During this consultation, the stylist or technician can assess the client's hair type, skin sensitivity, and any specific concerns or requests they may have. This not only helps in tailoring the services to ensure client satisfaction but also plays a critical role in identifying any potential contraindications, such as allergies or health issues that might affect the service provided. Additionally, the initial consultation fosters communication and builds trust between the client and the salon professional. It sets the tone for the relationship, ensuring the client feels comfortable and heard. This proactive approach minimizes the risk of dissatisfaction and helps the professional provide the best possible outcome tailored specifically to the client's individual needs.