What should be included in a consultation with a client?

In a consultation with a client, it is essential to focus on understanding their needs, preferences, and any allergies they may have. This step is crucial because it establishes a foundation for providing personalized services that cater to the client's specific requirements. By identifying their desires—such as desired styles, colors, or treatments—and any sensitivities or allergies to products, the cosmetologist can ensure a safe and satisfactory experience.

Building a rapport with the client during the consultation allows for open communication, which is vital for ensuring their expectations are aligned with the services provided. This understanding can lead to increased client satisfaction and loyalty, as the client feels heard and valued during their time in the salon or spa.